Field Service Support for Equipment


ULVAC Customer Support Solutions, bringing together the wisdom of the group
We provide a full spectrum of customer support, ranging from introduction and operation of equipment, field support, evaluation and analysis, supply of materials and parts, to maintenance of vacuum pumps and other products, on a global basis as part of our efforts to ensure customer satisfaction after they purchase equipment.
In order to make sure that we can meet increasingly diverse and sophisticated demands in the future, we are further exploring invaluable services by bringing together the wisdom of our group companies, including the original technologies and service knowhow that they have developed through their own efforts, so as to support customers to enable them to achieve satisfaction in their production activities. Another aim is to create even more sophisticated vacuum technologies and services by taking customer needs into consideration in the development of new equipment.

1.  System Design & Modification

  • System Design Service
  • System Modification Service
  • Vacuum Technology Consult

2. On-Site Service Support

  • On-Site Machine Overhaul , repair service
  • Machine Relocation , remodelling, relocation,
    disposal to overall maintenance.
  • Preventive maintenance.
  • In-House Vacuum Technology Training.

3.  Parts Service

  • Vacuum Machine spare part planning